Privacy Policy

Welcome to Haute Glam Hair. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products.

1. Who We Are

Haute Glam Hair is a UK-based business specialising in premium hair extensions.

Contact Information:
📧 Email: info@hauteglamhair.com

2. Information We Collect

We may collect the following types of personal information:

Contact Details: Name, email address, phone number

Payment & Shipping: Billing and shipping addresses, payment method (processed securely)

Account Information: If you register on our site

Order History: Products purchased and transaction records

Technical Data: IP address, browser type, device type, referring pages

Marketing Preferences: Email subscription status and engagement

3. How We Use Your Information

Your information may be used to:

Fulfill your orders and deliver products

Communicate with you regarding your purchase

Provide customer support

Improve our website and services

Send promotional offers and updates (if opted in)

Comply with legal obligations

4. Sharing Your Data

We do not sell your data. We may share it with:

Payment processors

Delivery services

Professional advisors (e.g., legal or financial)

Regulators where required by law

All third parties are required to respect your data privacy and use your information only for specified purposes.

5. Your Privacy Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data

Object to processing or request restrictions

Receive a copy of your data in a portable format

To exercise these rights, contact us at info@hauteglamhair.com.

6. How We Protect Your Information

We use secure systems, encryption, and access controls to protect your personal data. While we strive to protect your information, no internet transmission is 100% secure.

7. Cookies

We use cookies to:

Improve user experience

Track website performance

Analyse traffic

You can manage or disable cookies in your browser settings.

8. Data Retention

We keep your personal information only as long as necessary for business or legal purposes. When no longer needed, your data is securely deleted or anonymized.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 Email: info@hauteglamhair.com